We understand that we are in a highly competitive service business. Therefore, we endeavor to provide the highest level of client service. Phone calls are returned promptly and no later than the day they are received. Clients are provided copies of pleadings, correspondence, and other primary documents generated on their representation. Clients' concerns and suggestions are addressed continuously throughout the course of the representation. All developments are immediately communicated to the client as they occur. We endeavor to explain in clear and concise language what is happening, its significance and its impact on the representation's outcome.